Who we are
GogoIT, Inc. ("GogoIT", "we", "us") is a California corporation at 2006 N Sepulveda Blvd, Manhattan Beach, CA 90266. This policy explains what personal information we collect, how we use it and the choices you have.
What this policy covers
This policy covers our website, emails, calls, text messages and sales conversations. It also covers our video production and publishing services.
Content that a customer's staff put into Content Studio belongs to that customer. We process it on the customer's behalf under our agreement with them (the MSA and DPA). If you use a Studio through your employer, contact your employer with questions about that content.
Information we collect
Information you give us
- Name, job title and company
- Work email address and phone number
- Business address
- Messages you send us and notes from calls
- Details you give when you book a call
Information collected automatically
Our servers keep standard logs: IP address, browser type, the pages you visit and the time of each visit. We use these logs to run and protect the site.
Cookies and outside services
This website does not use advertising cookies. Some pages load services from other companies, such as Calendly for booking calls and Google Fonts for type. Those companies may receive your IP address and set their own cookies under their own privacy policies.
How we use information
- To answer your questions and give support
- To set up calls, demos and onboarding
- To provide, run and improve our services
- To send service updates and business messages
- To keep our services secure and prevent misuse
- To meet legal obligations
Text messages
When you give your mobile number to GogoIT, you may receive text messages from us about our services, project coordination, scheduling and business communications. Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP to any message. You will receive one final confirmation and no further messages. For help, reply HELP or contact us using the details below.
Mobile information, including phone numbers and SMS consent, will not be shared with third parties or affiliates for marketing or promotional purposes. This category of information is excluded from all third-party data sharing.
Social media connections
Our video service lets customers connect social media accounts so we can publish videos they have approved. We use each platform's official tools: TikTok (Login Kit and Content Posting API), Facebook and Instagram (Meta Graph API and Instagram API with Instagram Login) and YouTube (YouTube Data API).
What we receive
- A unique account ID (such as a TikTok open_id, Instagram user ID or YouTube channel ID)
- Your public display name, username and profile picture
- Access and refresh tokens used to publish on your behalf
We never receive your password. You sign in on the platform's own page.
How we use it
- To show which account is connected on your Connections dashboard
- To publish videos you have approved, using the platform's official posting tools
- To refresh expired tokens so you do not have to reconnect
We do not read your messages, contacts, friend or follower lists, watch history or private content.
TikTok scopes
- user.info.basic: to show your TikTok username on your Connections dashboard
- video.publish: to post approved videos to your TikTok profile
- video.upload: to upload videos to your TikTok drafts for manual review when you prefer
TikTok data is also governed by TikTok's Privacy Policy and Developer Terms. We follow TikTok's data retention and deletion rules.
Storage and removal
Access tokens and account IDs are stored encrypted in our database and are never shared with third parties. You can disconnect at any time from your Connections tab, which deletes the token right away, or from the platform: in TikTok under Settings and privacy, Security and permissions, Apps and services permissions; in Facebook or Instagram under Settings, Apps and Websites; and for Google or YouTube at myaccount.google.com/permissions. Publish logs without tokens may be kept for service history.
How we share information
We do not sell, rent or trade your personal information. We share it only:
- With service providers who help us run our business, such as hosting, email delivery, scheduling, text messaging and payment companies. They may use it only to provide services to us.
- When the law requires it, such as a subpoena or court order.
- In a business transfer, if GogoIT is part of a merger, acquisition or sale of assets.
How long we keep it
We keep personal information as long as we need it to provide our services, meet legal obligations, resolve disputes and enforce our agreements. You can ask us to delete your information at any time.
Security
We use reasonable administrative, technical and physical safeguards to protect personal information. No system is completely secure. Our Security page explains how Content Studio protects customer data.
Your choices and rights
You can ask to see, correct or delete the personal information we hold about you. Email us using the details below and we will respond within the time the law allows. If you live in California, you may have extra rights under California law, including the right to know what we collect and the right not to be treated differently for using your rights.
You can opt out of text messages at any time by replying STOP, and out of marketing emails by using the unsubscribe link.
Children
Our services are for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy. We will post changes here and update the date at the top.
Contact us
GogoIT, Inc.
2006 N Sepulveda Blvd
Manhattan Beach, CA 90266
Email: [email protected]
Phone: (310) 870-3227